Effective Date: October 17, 2024

1. Introduction

At Cozi Studio, we value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, store, and protect your information when you visit or make a purchase from our webshop, [www.cozistudio.nl] (the "Site"). We comply with the General Data Protection Regulation (GDPR) and other relevant Dutch privacy laws.

By using our website or purchasing products from us, you agree to the terms of this Privacy Policy.

2. Personal Data We Collect

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile. We collect personal data that you provide to us when using our website, including but not limited to:

• Name

• Shipping and billing address

• Email address

• Phone number

• Account information including username, password, security questions and other information used for account security purposes

• Payment details (via secure third-party services like Stripe, PayPal, etc.)

• IP address and browsing behavior

We do not process special categories of personal data (e.g., health information, religious beliefs) unless explicitly stated and agreed upon by you.

3. How We Use Your Personal Data

We use your personal data for the following purposes:

• To process and fulfill your order

• To communicate with you about your purchase

• To manage your account and provide customer service

• To improve our products and services

• For marketing communications (only if you’ve subscribed to our newsletter)

• To comply with legal obligations

​When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

4. Legal Basis for Processing

The legal basis for processing your personal data is:

• Your consent (e.g., for marketing communications)

• Performance of a contract (to process and fulfill your order)

• Compliance with legal obligations

• Legitimate interest (for analytics, fraud prevention, and improving our services)

5. Sharing Your Data

We do not sell, trade, or rent your personal data to third parties. However, we may share your data with third-party service providers (such as shipping companies, payment processors, other business and marketing partners) who help us fulfill our contractual obligations to you. These third parties are GDPR-compliant. Our business and marketing partners will use your information in accordance with their own privacy notices.

6. Links to Third-Party Websites

Our website may contain links to external websites or online platforms operated by third parties. If you choose to visit these external sites, please review their privacy, security policies, and terms of use, as they are not controlled or affiliated with us. We are not responsible for the privacy practices or the security of these third-party sites, nor do we guarantee the accuracy, completeness, or reliability of the information on them. Any information you share on public or semi-public platforms, such as third-party social media networks, may be visible to other users of both our services and those third-party platforms. The inclusion of such links on our website does not imply our endorsement of their content or the owners/operators, unless otherwise stated.

7. Data Retention

We will retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. If you wish to delete your data, you can contact us at cozistudio.nl@gmail.com.

8. Your Rights

As a data subject under GDPR, you have the following rights:

• Right to access: You can request access to your personal data at any time.

• Right to rectification: You can request correction of inaccurate or incomplete data.

• Right to erasure: You can request that we delete your personal data.

• Right to restrict processing: You can request that we limit the processing of your personal data in certain circumstances.

• Right to data portability: You can request a copy of your personal data in a structured, machine-readable format.

• Right to object: You can object to our processing of your data, including for direct marketing purposes.

To exercise any of these rights, please contact us at cozistudio.nl@gmail.com.

9. Data Security

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.  

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

We take appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

10. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and improve our services. By using our website, you consent to the use of cookies in accordance with our Cookie Policy. You can manage your cookie preferences in your browser settings.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time in response to legal, technical, or business developments. The most current version of the policy will always be available on our website.

12. Contact Us

If you have any que stions or concerns about this Privacy Policy or your personal data, please contact us at: 

Cozi Studio

Email: cozistudio.nl@gmail.com